How much of your time is taken up dealing with other people's problems?

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In Equilibrium one-to-one coaching, focus group facilitation and workshops help to resolve conflict between individuals or teams in the workplace. We have experience in resolving conflict at all levels within organisations.

Typical examples are:

• Two senior executives who simply can't get on
• Two administration teams forced to work together because of a recent merger between their companies
• A manager who is unaware of how intimidating his management style can be
• Constant interpersonal relationship difficulties within a single team

Often the intervention of a dispassionate outsider who is an expert in conflict resolution can be more effective than the efforts of someone who is known to the individuals involved. Unfortunately attempts to resolve such issues internally can make matters worse and delay much needed resolution.

Ironically, conflict often has at its root a positive desire on both sides to find a solution to the problem. Conflict may be an indication that people really care about what is going on, but their way of showing this is inappropriate to the situation. If those involved understand this it is a major first step towards eventual resolution.

We have found that when resolution is achieved many of those involved have described the experience as ‘rewarding and exciting', and feel that they are now free to move on. This can have a positive and motivating effect on their colleagues and the organisation as a whole.

If you have a situation which would benefit from our experience please call us, we will be only too happy to discuss possible options for you to consider.

If this service is of interest to your organisation please contact us to discuss the particular circumstances you have. Please contact Alastair Taylor on Tel: 0131 476 5027 or

e-mail: alastair@in-equilibrium.co.uk

Case study - Conflict resolution