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Coaching

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A spotlight on our peer coaching service

By Amanda Furness | 11 March 2022

In a short article, we focus on our peer coaching service and look at when it can be a useful tool, how it works, why those who try it tend to go from initial resistance to avid adopters of the process, together with a look at a few of the unexpected benefits reaped by those who engage with it.

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Stop harassment

Case Study : Coaching in the Aftermath of Bullying

By Amanda Furness | 12 November 2009

John, an accounts manager, reluctantly used the company’s grievance procedure after some few months of bullying by his boss, Phil, the Finance Director.  An investigation confirmed that Phil’s behaviour had been bullying and indeed there were indications that other staff had left because of Phil’s behaviour. Throughout the process, Phil asserted his innocence of any…

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Case Study : Coaching for Building Positive Relationships and Developing People

By Amanda Furness | 12 November 2009

A Sales Director had requested coaching to help him build better relationships, deal with conflict, and develop his team to improve service and increase sales. Having agreed clear outcomes for the coaching, we explored his values, skills and strengths. We completed activities to raise his levels of self-awareness and understanding and appreciation of others. The…

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Balancing stones

Case Study : Coaching for Career Progression and Life Balance

By Amanda Furness | 12 November 2009

A client wanted to progress her career and maintain the quality of her family life. At the time she was Acting Head in a school that she loved. Her goal was to obtain the headship at that particular school. As a Deputy Head, she had applied for headships in the past and had been told…

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Case Study : Coaching to Manage Workload/Stress/Team

By Amanda Furness | 12 November 2009

A senior civil servant was offered coaching to help him manage his workload and stress and also to improve his team management, a role that he was relatively new to. Through coaching he was able to identify and separate the different elements of work pressure (his own behaviour, the team and organisation) and concentrate his…

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Case Study : Coaching to Improve Job Transition

By Amanda Furness | 12 November 2009

A senior civil servant was offered a secondment to another government department. The coaching started by looking at lessons learned from the previous post and acknowledging strengths and achievements. We then concentrated on creating a vision for what was to be achieved in the new post and broke it down into short, medium and long-term…

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Case Study : Coaching at the Start of a Major Project

By Amanda Furness | 12 November 2009

A headteacher was tasked with merging her successful school with a less successful neighbouring school. Through coaching she was able to identify the detail of the challenges faced, create a vision and action plan for bringing the second school up to standard. She created autonomy within her senior team, enabling her to delegate effectively. She…

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Case Study : Group Coaching

By Amanda Furness | 12 November 2009

A group of managers from a borough council worked in an action learning set to tackle the issue of Equality Impact Assessments. They were able to co-coach through difficulties, share good practice and create a commonality of approach within the organisation.

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Case Study : Coaching for Career Development

By Amanda Furness | 12 November 2009

A deputy off shore oil rig manager considered to have high potential was coached over a two year period. He had just missed out on a promoted post and had been assigned to a special project while his rig was being refitted. Working alone on this project didn’t suit his people-focused personality, however the assignment…

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Case Study : Coaching to Improve Working Relationships

By Amanda Furness | 12 November 2009

Rob is a senior manager in a large corporate organisation. His line manager asked him to consider coaching because he was gaining a reputation for losing his temper. Rob had previously had problems with his heart and this was a worry to all. Both Rob and his manager felt stress was a key issue, but…

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