In the current changing business environment the ability to communicate and lead change whilst managing our own reactions is a key part of the management role.  Having the confidence to engage with the change process in a positive and empowering way is important in influencing other’s perception of change.  

This course is designed to offer managers a greater understanding of change and to introduce a range of practical change management tools which can be used to develop a change management development plan.

Key Benefits

• Be able to engage with the change process in a positive and empowering way
• Learn practical tools to make potentially difficult situations easier for you and your team
• Continue to achieve positive outcomes during and immediately after the change programme
• Learn to recognise the drivers for change, the different types of change and the critical success factors so that appropriate action can be taken when required
• Develop an Action Plan and reflect on further development needs so that improvements continue to be made

Course Content

Main areas covered

• Why organisations need to change.  What are the drivers for organisational change?  What are the benefits?
• What are the critical success factors of successful organisational change management?  How do we identify key stakeholders?
• What is the role of the manager in implementing and managing organisational change?
• The process of change and how to manage the transition from an individual, team and organisational perspective
• Introduction to a range of practical change management tools and processes e.g. Stakeholder Analysis and Force Field Analysis
• How people respond to change – the process and individual personalities and how to manage both.  How to identify sources of pressure and minimise the risk to self and others
• How to prepare a Change Management Development Plan
   

Content summary

Introductions

• Course structure, purpose and objectives

The Need for Change

• Why do organisations need to change?
• What are the drivers for organisational change?
• What are the benefits?
• Critical success factors

The Managers Role in Managing Change

• Characteristics of a Learning Organisation
• Management skills required
• Managing change in a team

Managing the Transition

• Individual, team and organisational perspectives
• 7 stages of organisational change
• The Kuber Ross model

A Framework for Thinking about Change

• Different stages of the framework
• Factors to consider during the planning stage

Change Management Tools

• Force field analysis
• SWOT analysis
• PEST/PESTEL Analysis
• Stakeholder analysis

Sources of Pressure

• Consider the sources of pressure
• Recognising signs and symptoms of stress
• A pro-active approach to forecast and manage pressure

Action Planning

• Consider a structured approach to managing change
• Reflection on key learning points
• Preparing for change – a team development plan