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Bullying in the Workplace: Training for Managers

Delegates receive an introduction to the subject of bullying in the workplace, enabling them to understand the fundamentals of harassment and bullying at work. They explore and discuss good practice in preventing or dealing with these issues in their own organisation.

Course Context

Once a formal complaint of bullying has been made, it is extremely difficult to restore working relations so it is vitally important that managers and employees understand what might constitute bullying – and the differences from harassment.

The HSE Stress Management Standards specifically highlight managers’ responsibilities in creating a workplace which is free from bullying and harassment.

Training is delivered in a relaxed, informal and flexible manner with plenty of opportunity for questions and discussion. There is a very interactive learning process with exercises designed to stimulate interest and learning.

There is increasing awareness of the effect bullying and harassment can have on individual, team and organisational welfare. The CIPD has estimated that over 50% of stress cases at work involve bullying, and the increasing costs of compensation can be staggering.

High-profile successful cases such as ‘Green v Deutsche Bank’ and ‘Marjowski v Guy’s and St Thomas’ NHS Health Trust’ emphasise the potential human and financial costs for any organisation and the obvious need for training on bullying in the workplace.

More recently, in Michalak v The Mid Yorks Hospital NHS Trust, a record award of c £4.5m was made after “…the Trust’s behaviour in which it orchestrated a lengthy secret campaign’ against one of its doctors where the Tribunal found their behaviour amounted to unlawful sex and race discrimination.

  • Duration: 1-day course
  • Capacity: 12 recommended for optimum results
  • Availability: All of our in-house courses are delivered by our UK wide network of trainers
  • Customisation: The content can be tailored to meet an organisation’s individual requirements

Who Is It For?

Bullying in the workplace training can be delivered to managers at all levels of an organisation.

Key Benefits

  • Understand the differences and similarities in bullying and harassment
  • Learn how to recognize signs of overt and particularly covert bullying
  • Go behind the stereotypes and understand more of the psychology of the bully and the victim
  • Appreciate the short and long term effects bullying could have on the victim and the organisation
  • Recognise the organisational factors which might perpetuate a bullying culture within the organisation
  • Appreciate the evolving legal context
  • Able to put in place good practice in responding to allegations: investigating; supporting parties; managing the aftermath

Course Content

Raising awareness

  • What we mean by Bullying and Harassment in the workplace?
  • What are the determining features?
  • Looking at examples: the obvious and the more subtle
  • Video clips to show overt and covert bullying
  • But what about teasing and banter…?
  • Exploring sensitivities

Organisational factors

  • What allows bullying behaviour to develop and thrive?
  • Diagnosing your organisation’s position on bullying in the workplace
  • There’s a fine line: strong management or bullying?
  • Model of multifactors in bullying at work

The Individual: is there ‘a bullying type’?  

  • What do we know about the psychology of the perpetrator and the target?
  • How do victims react and why don’t they speak out?
  • What is the clinical impact of bullying on individuals?

The law and the bottom line

  • The legal implications for organisations
  • Evolving legislation
  • The position regarding individual responsibility and liability
  • Some key cases

The manager’s role

  • What are the early warning signs which managers should be alert to?
  • The manager as a role model and the effect of style and behaviour
  • If bullying is suspected or observed, what is the manager’s responsibility?

Dealing with complaints

  • Levels of intervention
  • What determines your approach to a problem?
  • Exploring ways of dealing informally with difficult situations
  • DVD to consider core forensic skills in complaint situations
  • Using identified situations to give individuals the opportunity to practise dealing informally with situations in a safe environment

 A culture of respect

  • Exploring ways of creating a healthy culture
  • Examples of healthy management

Testimonials for the Bullying in the Workplace: Training for Managers course

 

”When I came onto the course I was 100% I was not a bully but now looking at things differently, sometimes possibly I am”

“Breaking down Bullying, Harassment and Victimisation makes you reflect on what you see and do”

Related Training Courses

Bullying in the Workplace: Be Aware

This course raises awareness of what bullying and harassment is and when it is taking place.  It also covers the responsibilities of all those involved together with actions which should be taken if you believe you are being bullied or harassed.

Read more

Tackling Sexual Harassment at Work

Sexual harassment can have a range of serious physical and psychological impacts for those who experience it.  This course both equips those who are harassed with the confidence to speak out and disarms those who perpetrate the harassment by making them aware of inappropriate behaviours.

Read more

How to Conduct Professional Investigations in the Workplace

An interactive 1-day course which deals with both the practical aspects of conducting an investigation, as well as the ensuing evaluation once the investigation has taken place.

Read more

Find out more

 

Please get in touch with us if you have any questions. 

We are always happy to talk about our courses and help you to work out the best match for your requirements.

WHAT OUR CUSTOMERS SAY

"The quality of the training has been fantastic and our employees are really engaging with the trainer and getting something out of it. Also In Equilibrium makes the whole process very easy to arrange."

— Employee Engagement & Wellbeing Officer, Sophie Holland
AGE UK
 
 

"We wanted to provide a course that taught useful and practical coping strategies that our members could put into place straight away. In Equilibrium’s experience showed us that they could provide this, and they tailored the course perfectly."

— The Association of Electoral Administrators
 
 
 
 

"In-Equilibrium recently presented Mental Health Awareness to Managers in all of our area offices. The training was really well received and all of the trainers were praised for their in-depth knowledge and understanding."

 

— Roger Bullivant Limited
 

"The training was very well received by staff who now all intend to implement the session’s practical tips and techniques into their existing roles. A large proportion of the staff rated the facilitator and their delivery as excellent and their only recommendation was for a further and longer session!"

— Leeds City College
 

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