Home / Resources / Dealing with Criticism at Work

Dealing with Criticism at Work

The first point to remember and, it can be easier said than done, is that getting defensive may make you look uncooperative. Try to remember that although being defensive might be a natural tendency, if you become emotional it will be hard to remain logical.  It is important to really listen to what is being said and to reflect on it.

If you realise there is some truth in what you are told, remember that humans do make mistakes and that you are only human.  However, the important element to take forward, and which will develop you as a person, is to reflect on the feedback and decide on the actions you will take to learn from the criticism given and reassure your boss that you will do your best to make sure it won’t happen again.

The positive side of criticism is that it can help you evolve in your role, thereby improving your efficiency and accuracy.  Remember though that learning to accept criticism does not mean that you accept the blame for mistakes you haven’t made.  This is where maintaining your self-control will help you to assess feedback rationally, ask for examples and discuss when that feedback is not accurate.

Recent articles on our blog....

Autumn 2023 Newsletter includes tips for Stress Awareness Week

November 1, 2023

For Stress Awareness Week, the autumn edition of our quarterly wellbeing at work newsletter includes stress management tips and resources.

Read More →
Two anonymous co-workers sitting outside talking, one holding a coffee cup and the other the stump filter of a coffee machine.

Communication at work – be aware of the pitfalls of co-rumination

November 1, 2023

We offer 5 tips for helping to develop healthy interactions at work in order to increase wellbeing and avoid co-rumination.

Read More →
Close up photo of a person holding the top item from a pile of paper-clipped paperwork

Some resources to help health, wellbeing and inclusion at work

November 1, 2023

Included in our latest pick of external resources are details of a new Diversity, Equity and Inclusion in the workplace code of practice and a guide on recruiting neurodiverse candidates.

Read More →



Our purpose is to provide training and consultancy services to enhance resilience, health and wellbeing in the workplace.


Differentiation is one of the most strategic and tactical activities in which companies most constantly engage


It's natural to have questions about training and how it fits with your organisation. Our FAQs can help you find out more.


View case studies for some of the in-house training courses we have delivered to different types of organisations across the UK.