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Change Management
“I found this course particularly useful for dealing with the current change programme” For the last 3 years we have been providing Personal Resilience training for a conservation charity which is going through many changes. In the most recent course 100% of delegates gave the trainer the highest mark for professionalism and knowledge of subject and 100% gave the highest mark for the training course meeting expectations, interactivity and participation levels.
Read MoreCase Study – City of London The client, the customer services department at one of the City of London’s leading Boroughs, required the design and delivery of a managing change programmme. In doing so the basic causes behind this group’s overall resistance to change was uncovered. It is a behaviour called passive-aggressive and this…
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