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Courageous Conversations

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Diversity Tips

By Jan Lawrence | 27 August 2012

This article offers some advice on getting the diversity message across including looking at inappropriate comments and how to have courageous conversations.

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Dealing with a difficult employee

By Jan Lawrence | 29 February 2012

Dealing with a difficult employee
If you are in some kind of difficulty with a certain person or situation, then this exercise can help you have some insight into the perspective or point of view of that other person.

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Managers Job Preventing Bullying in the Workplace

By Jan Lawrence | 19 April 2011

Managers need to be aware that an abuse of their positional power will send mixed messages about unacceptable behaviour, and will only serve to condone harassment and bullying. Line managers are also responsible for ensuring that team members perform to an acceptable standard. Because of this, it is important that legitimate concerns or criticisms about…

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Ask The Expert : How can I learn to be more assertive?

By Amanda Furness | 24 August 2010

Question There are now six people in my department but the workload expected of us is at the same level as when eight people were employed.  How can I learn to be more assertive and say “no” the next time extra work is given to me as I feel I’m already pulling my weight and…

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The Courageous Messenger

By Jan Lawrence | 28 August 2008

Have you ever been in the position of having to speak up about something at work but been very worried about the consequences of doing so? I’m sure everyone has. We often take what seems the easy way out and don’t speak up at all. So the bad practice, or worse, bad behaviour continues.

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