Resources include a Health & Wellbeing at Work Survey
Other health & wellbeing resources include a report with recommendations for a less stressed nation, guidance on how to change practice & how to disagree.
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Tag Archives: Difficult Conversations
Ask the Expert : Help! My manager’s poor communication skills stress me & my team out
Trainer, Louise Overy, provides advice and a suggested framework to help a team leader structure the conversation they need to have with their line manager.
Tips for Difficult Conversations at Work feature in Newsletter Articles
Amongst others, you’ll find a link to an article offering tips for difficult conversations at work and another explaining why you might like to try yoga with an alpaca in the News from the Outside section of our latest newsletter.
New Course: Dealing with Difficult Behaviours
Taking action early to manage difficult behaviour is key to job satisfaction and performance. Learning skills to increase collaboration and build trust will help improve relationships at work.
Dealing with a difficult employee
Dealing with a difficult employee
If you are in some kind of difficulty with a certain person or situation, then this exercise can help you have some insight into the perspective or point of view of that other person.
Difficult Conversations
This article includes a formula which can be a useful guide in times when you need to have difficult conversations or deal with challenging behaviours.
Ask The Expert : How can I learn to be more assertive?
Question There are now six people in my department but the workload expected of us is at the same level as when eight people were employed. How can I learn to be more assertive and say “no” the next time …
Hints & Tips
We have a wide range of handy hints and tips for managing stress, developing resilience.
Resources for Managers
A selection of resources designed with the role of the manager in mind.
Customer Comments
See our customers' comments after attending our training courses.
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