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Delegate comments

“The role play with the actor made the situation appear real – you could feel the atmosphere in the room”

“Fiona clearly very knowledgeable on subject.  Very good at picking up traits of individuals and built empathy/trust of group”

“Fiona handled all questions posed to her in a professional manner and answered all fully which clearly showed her experience in this subject”

 

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Hints & Tips

Hints & Tips

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Resources for Managers

Resources for Managers

A selection of resources designed with the role of the manager in mind.

Customer Comments

Customer Comments

See our customers' comments after attending our training courses.

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