This 1-day course will give participants the opportunity to explore interview skills and practise techniques to increase their confidence to conduct engaging interviews without bias and apply a consistent approach in order to hire the best candidate for the role.
"Overall, it was an uplifting and supportive experience. (The trainer) created and maintained an atmosphere of warmth, openness and appropriate challenge."
Employers, and in particular managers, play a crucial role in supporting the physical and mental well-being of their team members. Managers who adopt a supportive approach to mental ill-health are more likely to retain their staff, reduce absenteeism, enhance performance and improve the likelihood of recovery.
The National Institute for Clinical Excellence’s (NICE) mental health at work guideline aims to promote a supportive and inclusive work environment and includes a recommendation to provide training for managers.
This course incorporates the areas NICE recommend organisations consider when offering mental health awareness training for managers. It helps to provide managers and team leaders with essential skills to identify people who may be struggling; gain confidence to intervene at an early stage; have conversations on mental wellbeing and ask appropriate questions; explore workable solutions; and offer or signpost to the right help and support.
Key benefits of attending this course
- Better Hiring Decisions: Mastering the PRICE framework improves your interview choices, leading to better hires.
- Time and Effort Savings: Effective preparation reduces the need for follow-up interviews, saving time and effort.
- Stronger Candidate Relationships: Building rapport enhances the candidate experience and boosts your employer brand.
- Consistent Professionalism: Conducting interviews professionally builds trust with candidates and colleagues.
- Smooth Closing Process: Managing expectations ensures a smoother transition in the hiring process.
- Optimized Candidate Selection: Systematic evaluation helps you pick the best candidates more accurately.
"Discussions on probing questions helped me to understand where it is appropriate to ask further questions. The course overall helped me think about the interview process from adifferent perspective; it is about getting the best from a candidate, helping them to give the information we are looking for, rather than waiting for them to prove themselves.."
Why Mental Health Awareness Training for Managers is so important
Who would benefit from attending this course?
This course is ideal for anyone whose role involves being a people manager or supporting others. The content would also enhance the role of anyone involved in psychological health policy writing, including Human Resource professionals and Health, Safety & Wellbeing Officers.
The course content and capacity can be customised for individuality and to ensure organisations’ specific learning criteria are met. Consultancy in mental health awareness for managers is also an option either as a standalone service or in conjunction with training.
Course Overview
During this session, we engage in group exercises aimed at exploring various interview techniques, accompanied by interactive role-play scenarios. Participants have the opportunity to immerse themselves in different roles, taking on the roles of interviewer, candidate, and observer. This dynamic approach allows for a collective sharing of valuable learning points derived from the firsthand experience of each role. Additionally, we conclude the session by offering final tips for conducting successful interviews and empowering participants with actionable steps to further their personal growth in the workplace.
The course content includes:
- The Recruitment and Selection Process
- What are the key stages?
- What problems can occur and why?
- Implications of hiring decisions
- The Equality Act 2010 (UK)
- Protected characteristics, discrimination, reasonable adjustments
- How the legislation impacts overall on the hiring process
- Selection Interview Process (PRICE framework)
- Prepare
- Job/person description
- Evaluation criteria and shortlisting
- Question plan
- Location/environment
- Rapport
- First impressions
- Body language
- Unconscious bias
- Thinking patterns
- Prepare
- Interview
- WASP framework
- Question types and the art of questioning
- Probing questions to gather evidence
- Behavioural interview model
- Barriers and common mistakes
- Listening skills
- Note-taking
- Close
- Questions from candidate
- What happens next
- Evaluate
- Analyse information
- Scoring
- Remaining objective
- Analyse information
A customer testimonial for Mental Health Awareness Training for Managers
“For us, training and education within our business is always high on our agenda and the Mental Health Awareness course run by In Equilibrium proved to be a fascinating and highly valuable experience to our management team. The day was delivered with complete professionalism and I’m confident that the whole team left with a far greater understanding and awareness of this important area, and I’m sure this will help us to better meet the needs of our employees going forward.”
Caroline Carr, HR Director, Stovax Heating Group
A delegate's response to the question, "What will you do differently after attending this training?"
“Be confident in being able to discuss mental health and play some part towards removing the stigma associated. I'll also be more aware of signs that someone is potentially struggling. In the past I'd have had no idea until it was probably too late to support that person effectively.”
Related Training Courses
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As basic training for all in mental health awareness is considered good practice, this course is suitable for anyone working in a team environment. Focusing on the most common mental health problems, the training includes recognising signs and symptoms and advice on practical strategies to support others.
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Stress Management Training for Managers
A practical and interactive one-day course which looks at the signs of stress and its risk implications. By the end of the day, participants will be able to discuss individual team members' stress triggers with them and agree individual strategies which can then be reviewed at a later date.
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Workplace MHFA 2-day course
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Find out more
Please get in touch with us if you have any questions.
We are always happy to talk about our courses and help you to work out the best match for your requirements.
WHAT OUR CUSTOMERS SAY
"The quality of the training has been fantastic and our employees are really engaging with the trainer and getting something out of it. Also In Equilibrium makes the whole process very easy to arrange."
"We wanted to provide a course that taught useful and practical coping strategies that our members could put into place straight away. In Equilibrium’s experience showed us that they could provide this, and they tailored the course perfectly."
"In-Equilibrium recently presented Mental Health Awareness to Managers in all of our area offices. The training was really well received and all of the trainers were praised for their in-depth knowledge and understanding."
"The training was very well received by staff who now all intend to implement the session’s practical tips and techniques into their existing roles. A large proportion of the staff rated the facilitator and their delivery as excellent and their only recommendation was for a further and longer session!"
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