Terms & Conditions

Website Terms and Conditions

1  Acceptance of the Use Of Equilibrium Associates Limited Website Terms and Conditions

Your access to and use of the Equilibrium Associates Limited website (“the Website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2  Credit card details

Equilibrium Associates Limited will never ask for credit card details and request that you do not enter it on any of the forms on Equilibrium Associates Limited.

3  Advice

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

4  Change of Use

Equilibrium Associates Limited reserves the right to:

4.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Equilibrium Associates Limited shall not be liable to you for any such change or removal and;

4.2 change these Terms and Conditions at any time, and your continued use of the Website following any such changes shall be deemed to be your acceptance of such changes.

5  Links to Third Party Websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Equilibrium Associates Limited are not responsible for the content or availability of any such sites.

6  Copyright

6.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Equilibrium Associates Limited or otherwise used by Equilibrium Associates Limited as permitted by law.

6.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7  Disclaimers and Limitation of Liability

7.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

7.2  To the extent permitted by law, Equilibrium Associates Limited will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

7.3  Equilibrium Associates Limited makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful

8  Indemnity

You agree to indemnify and hold Equilibrium Associates Limited and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Equilibrium Associates Limited arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9  Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

10  Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of Scotland and you hereby submit to the exclusive jurisdiction of the Scottish courts.  For any further information please email [email protected]

Terms and Conditions for Clients

Fees: Fees quoted cover consultancy and training costs and exclude accommodation and travel costs. Fees are subject to VAT where applicable, which applies to all delegates attending UK courses.  Invoices are payable within 14 days of the date on the invoice, unless alternative payment terms have been agreed.

Training Course Cancellations/Rescheduling

Requests to cancel or reschedule training must be sent by email to: [email protected]

Cancellation fees are as follows:-

In-House Training/Consultancy

Less than 5 working days  –  100% of course fee is payable
5 – 10 working days  –  50% of course fee is payable
More than 10 working days notice  –  no fees are payable

The customer will be liable for the full cost of the following expenses which have been incurred, even if the course is cancelled with more than 10 working days notice:

  • travel and accommodation costs which are non refundable
  • development fee, as stated in the training confirmation document
  • MHFA course materials already supplied

Refunds Normally these are made by the same method used for payment or as may be agreed. The decision as to which course of action will be taken will be agreed between Equilibrium Associates Limited and the client to mutual satisfaction.

Insurance Equilibrium Associates Limited are covered by employers liability insurance.

Force Majeure We are not liable for any delay of failure to fulfil any order due to events beyond our control.

Data Protection We are registered with the UK’s Data Protection Registrar and so follow their guidelines and abide by their rules.

Bulk email Policy We respect our customers’ right to privacy and therefore we do not solicit business by any methods involving Unsolicited Commercial Email (UCE) also known as spamming.

Applicable Law / Courts of Jurisdiction Scotland.

Retention of Title Intellectual property remains the property of Equilibrium Associates Limited.

Liability All information, products and services provided on this Web site are provided in good faith and are warranted as accurate as far as is possible. We do not accept liability for the buyer’s actions or decisions based on the information, products or services provided. Liability, however arising, is limited to the replacement of goods supplied and paid for.

Equilibrium Associates Limited shall not be liable for failure to perform its duties due to illness, death, accident and third party default or for any other reason outside of Equilibrium Associates Limited’s reasonable control.

Copyright Equilibrium Associates Limited Training Material: All rights are reserved. No part of the course material may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, without prior permission in writing from the copyright owner.

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