Using practical exercises, participants will gain the skills and knowledge to structure, measure and tune performance in their team environments. The need to manage team well-being is considered, along with approaches to accommodate this. Any supervisor, team leader or manager would benefit from attending this 1-day course.
This course creates awareness of the positive impact of coaching conversations. Participants learn how to approach conversations, encourage dialogue and feedback, use influencing styles to achieve outcomes, along with skills to handle potentially difficult situations.
A practical 1-day course which gives participants the opportunity to explore the role of a mentor within the workplace and practice the skills necessary to mentor successfully. The course is suitable for those considering taking on a mentoring role for the first time as well as those seeking to develop existing skills.
Suitable for all, this 1-day course can also be run for specific groups and tailored to particular workplace scenarios. It is designed to increase awareness of motivational techniques and is a revealing insight into people’s needs and drives, and ways in which we can develop them to the best advantage of the individual, the team and the organisation.
Fundamental to improving people’s ability to work together, negotiate and achieve workable compromises, assertive communication is essential for effective performance and well-being in the workplace. This engaging one-day course includes a variety of practical exercises to enable any member of any organisation to communicate assertively.