Customised Training in Mental Health Awareness

We realise that there are occasions where an “off the shelf” course may not provide the best solution to an organisation’s training needs.

This is why we are also able to deliver:

• customised courses where examples/exercises relevant to your organisation can be worked into standard course content
• a bespoke course designed specifically for your organisation to ensure your training needs are met
• a confidential coaching service provided on a one-to-one basis

Here's an example of a Mental Health in the Workplace training course being adapted to fit a company's needs:

A Nationwide recruitment company, which had grown rapidly over a short period, found that many of their consultants were experiencing difficulty in knowing how to react when meeting/interviewing people with mental health issues, including convicted paedophiles.  The problems ranged from being apprehensive and afraid they were dealing with psychopaths to the other extreme of getting too involved and giving inappropriate or bad advice that in some cases had resulted in claims against them.

A meeting was held to clarify the required learning outcomes and the level of knowledge of the potential delegates.  A half-day course was then designed and implemented that addressed the following two criteria:

1. Demystifying ‘mental illness’ including raised awareness of the signs and symptoms of the mental health conditions the consultants were most likely to encounter.
2. The use of scenarios and role-play to prepare delegates for interacting with individuals with a mental health condition they had prior knowledge of.

If you would like to discuss possible mental health awareness training solutions for your organisation, please contact us for an informal discussion as to how we can help.