mentoring skills in the workplace

In-House Training Courses > Mentoring skills in the Workplace

There are many ways to develop people within the workplace
and more recently there has been a growth in popularity of
one-to-one tailored support, such as mentoring.

Course Context

Mentoring is about transferring information, competence, and experience to mentees in order that they can make good use of this and build their confidence accordingly.

As a mentor, you are there to encourage, nurture, and provide constructive feedback and support because you’ve already “walked the path” of the mentee. Good mentors will share both failings and successes, ask questions and challenge their mentee whilst providing guidance and encouragement.

Mentors need to be the sort of people who want others to succeed and have, or can develop, the skills required to support them.

Key Benefits

This practical course will give you the opportunity to explore the rewarding role of a mentor and practise the skills necessary to mentor successfully. You’ll get to practise interactive role-play sessions and action planning to better understand what mentoring is; how it differs from coaching and other forms of people development; the importance of emotional intelligence and learning styles in establishing and managing the mentoring relationship; and how to adopt a more ‘hands-off’ empowering style when developing other people.


At the end of the session, you will be able to:

  • Define mentoring and understand the difference between mentoring, coaching and counselling
  • Contract for an effective mentoring relationship
  • Identify a range of mentoring styles
  • Use effective questioning and listening skills
  • Use a mentoring model to set goals and identify actions
  • Apply mentoring techniques to effectively develop mentees

Who Is It For?

Mentoring Skills in the Workplace has been designed for those considering taking on a mentoring role for the first time or are looking to develop their existing skills.


The course content and capacity can be customised for individuality and to ensure organisations’ specific learning criteria are met. Consultancy in mentoring skills in the workplace is also an option either as a standalone service or in conjunction with training.

Course Content

  • Introduction to mentoring
  • Mentoring vs Coaching vs Counselling
  • Emotional intelligence
  • The learning style of your mentee
  • Contracting and confidentiality
  • Different mentoring styles and when to use them
  • Powerful questioning
  • Listening to your mentee
  • Mentoring models
  • Role play – applying mentoring techniques
  • Evaluating the effectiveness of the session

Testimonials for the Mentoring Skills in the Workplace course:

“I thoroughly enjoyed the course.  It was very interactive and gave us opportunity to test out what we learned ...
I can now take this away and start to apply it in my role and in potential mentoring roles in the future.”
What did you find most useful?
“The practical sessions where we worked as a group to run a mentoring session.
All in the group had a chance to be a mentor, mentee and observer."

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Find out more


Please get in touch with us if you have any questions.  We are always happy to talk about our courses and help you to work out the best match for your requirements.


"The quality of the training has been fantastic and our employees are really engaging with the trainer and getting something out of it. Also In Equilibrium makes the whole process very easy to arrange."

— Employee Engagement & Wellbeing Officer, Sophie Holland

"We wanted to provide a course that taught useful and practical coping strategies that our members could put into place straight away. In Equilibrium’s experience showed us that they could provide this, and they tailored the course perfectly."

— The Association of Electoral Administrators

"In-Equilibrium recently presented Mental Health Awareness to Managers in all of our area offices. The training was really well received and all of the trainers were praised for their in-depth knowledge and understanding."


— Roger Bullivant Limited

"The training was very well received by staff who now all intend to implement the session’s practical tips and techniques into their existing roles. A large proportion of the staff rated the facilitator and their delivery as excellent and their only recommendation was for a further and longer session!"

— Leeds City College

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