Mentoring Skills in the Workplace

There are many ways to develop people within the workplace
and more recently there has been a growth in popularity of
one-to-one tailored support, such as mentoring.

Course Context

Mentoring is about transferring information, competence, and experience to mentees in order that they can make good use of this and build their confidence accordingly.

As a mentor, you are there to encourage, nurture, and provide constructive feedback and support because you’ve already “walked the path” of the mentee. Good mentors will share both failings and successes, ask questions and challenge their mentee whilst providing guidance and encouragement.

Mentors need to be the sort of people who want others to succeed and have, or can develop, the skills required to support them.

  • Duration: This course is delivered virtually over 2 x half-days
  • Capacity: 12 recommended for optimum results
  • Availability: All of our in-house courses are delivered by our UK wide network of trainers
  • Customisation: The content can be tailored to meet an organisation’s individual requirements

Who Is It For?

Mentoring Skills in the Workplace has been designed for those considering taking on a mentoring role for the first time or are looking to develop their existing skills.

Key Benefits

This practical course will give you the opportunity to explore the rewarding role of a mentor and practise the skills necessary to mentor successfully. You’ll get to practise interactive role-play sessions and action planning to better understand what mentoring is; how it differs from coaching and other forms of people development; the importance of emotional intelligence and learning styles in establishing and managing the mentoring relationship; and how to adopt a more ‘hands-off’ empowering style when developing other people.


At the end of the session, you will be able to:

  • Define mentoring and understand the difference between mentoring, coaching and counselling
  • Contract for an effective mentoring relationship
  • Identify a range of mentoring styles
  • Use effective questioning and listening skills
  • Use a mentoring model to set goals and identify actions
  • Apply mentoring techniques to effectively develop mentees

Course Content

  • Introduction to mentoring
  • Mentoring vs Coaching vs Counselling
  • Emotional intelligence
  • The learning style of your mentee
  • Contracting and confidentiality
  • Different mentoring styles and when to use them
  • Powerful questioning
  • Listening to your mentee
  • Mentoring models
  • Role play – applying mentoring techniques
  • Evaluating the effectiveness of the session

Testimonials for the Mentoring Skills in the Workplace course:

“I thoroughly enjoyed the course.  It was very interactive and gave us opportunity to test out what we learned ...
I can now take this away and start to apply it in my role and in potential mentoring roles in the future.”
What did you find most useful?
“The practical sessions where we worked as a group to run a mentoring session.
All in the group had a chance to be a mentor, mentee and observer."

Related Training Courses

Assertive Communication at Work

Fundamental to improving people’s ability to work together, negotiate and achieve workable compromises, assertive communication is essential for effective performance and well-being in the workplace. This engaging one-day course includes a variety of practical exercises to enable any member of any organisation to communicate assertively.

Read more

Motivating Yourself and Others

Suitable for all, this 1-day course can also be run for specific groups and tailored to particular workplace scenarios. It is designed to increase awareness of motivational techniques and is a revealing insight into people’s needs and drives, and ways in which we can develop them to the best advantage of the individual, the team and the organisation.

Read more

Managing and Developing Successful Teams

Using practical exercises, participants will gain the skills and knowledge to structure, measure and tune performance in their team environments. The need to manage team well-being is considered, along with approaches to accommodate this.  Any supervisor, team leader or manager would benefit from attending this 1-day course.

Read more

Find out more


Please get in touch with us if you have any questions.  We are always happy to talk about our courses and help you to work out the best match for your requirements.


"The quality of the training has been fantastic and our employees are really engaging with the trainer and getting something out of it. Also In Equilibrium makes the whole process very easy to arrange."

— Employee Engagement & Wellbeing Officer, Sophie Holland

"We wanted to provide a course that taught useful and practical coping strategies that our members could put into place straight away. In Equilibrium’s experience showed us that they could provide this, and they tailored the course perfectly."

— The Association of Electoral Administrators

"In-Equilibrium recently presented Mental Health Awareness to Managers in all of our area offices. The training was really well received and all of the trainers were praised for their in-depth knowledge and understanding."


— Roger Bullivant Limited

"The training was very well received by staff who now all intend to implement the session’s practical tips and techniques into their existing roles. A large proportion of the staff rated the facilitator and their delivery as excellent and their only recommendation was for a further and longer session!"

— Leeds City College

Recent articles on our blog....

Man seated in an office covering his face with his hands while 2 colleagues look on whispering to each other.

Are you an innocent bystander to bullying and harassment at work?

A look at the effect of bullying on staff morale with some tips to becoming an upstanding rather than innocent bystander if you should witness bullying and harassment at work.
Read More
A bouquet of orange and yellow petalled tulips

Spring newsletter – includes sleep tips and places a spotlight on our peer coaching service

The spring edition of our quarterly newsletter includes a series of short Q&A videos with sleep tips, a thoughtful article on rewarding effort and some helpful resources and articles on workplace wellbeing.
Read More
Sleeping Tips - Alarm clock

Ask the Expert: Tips and answers to FAQ’s about sleep

In a series of 9 short Q&A's about sleep, facilitator and coach Mark Eyre provides some fascinating insight along with valuable tips for an activity we can all struggle with at times.
Read More

Our purpose is to provide training and consultancy services to enhance resilience, health and wellbeing in the workplace.


Differentiation is one of the most strategic and tactical activities in which companies most constantly engage


It's natural to have questions about training and how it fits with your organisation. Our FAQs can help you find out more.


View case studies for some of the in-house training courses we have delivered to different types of organisations across the UK.