Equality, Diversity & Inclusion Training

In-House Training Courses > Equality, Diversity & Inclusion Training

To give managers and employees at all levels of an organisation an understanding of the key issues and individual responsibilities in positively promoting equal opportunities and diversity.

Course Context

Creating a culture in which diversity is valued and employees feel comfortable expressing their differences will undoubtedly improve employee engagement, wellbeing, job satisfaction, productivity, performance and staff retention.

Awareness of Equality, Diversity and Inclusion (EDI) in the workplace is essential to avoid discrimination and ensure fairness and transparency. Company-wide EDI training helps to develop an inclusive workplace by embedding these values at the heart of everyday working life.

Our equality, diversity and inclusion training in the workplace gives managers and employees the opportunity to explore what valuing diversity means in practice and how we can all play a part in creating an inclusive workplace. This training adopts a supportive, pragmatic approach; it creates an atmosphere where issues can be openly shared, discussed and managed effectively to achieve positive outcomes.

The training is highly participative, interactive and it includes discussions based on real-life scenarios. By sharing best practice, delegates build confidence to effectively recognise and deal with inappropriate attitudes and behaviour in the workplace.

Key Benefits

  • Creates awareness that diversity includes everyone in the organisation
  • Highlights the advantages of diversity to an organisation – its impact on the business, productivity and performance
  • Increases understanding of how diversity is essential to reducing any risk of legal challenges
  • Raises awareness of individual prejudices and judgements and the impact these can have on others
  • Builds confidence in handling diversity issues
  • Highlights how to recognise and respond to inappropriate behaviour
  • Focuses on how to treat people with dignity and respect and create a positive working environment

Who is it For?

Equality, diversity and inclusion training is suitable for both managers and employees at all levels of an organisation.  It includes issues relating to working with diverse teams and customers, and covers all the equality strands.


The course content and capacity can be customised for individuality and to ensure organisations’ specific learning criteria are met. Consultancy in equality, diversity and inclusion is also an option either as a standalone service or in conjunction with training.

Course Content

Please note that the content of the training can be adapted to meet the objectives of your organisation and include references to your organisation’s policies and procedures.

What do we mean by Equality Diversity and Inclusion?

  • How it impacts on interactions and service delivery
  • The value of diversity in the workplace

Context, Business Case and Key Legislation (Equality Act 2010)

  • Implications of the Equality Act 2010
  • 9 protected characteristics
  • Organisation and employee responsibility

Challenging and Addressing Inappropriate Behaviour, in relation to:

  • Discrimination
  • Unconscious Bias
  • Micro-inequities

Exploring scenarios and best practice to improve interactions in the workplace

  • Importance of early intervention and prompt action
  • Effective communication
  • Practice in difficult conversations
  • How to respond appropriately to unacceptable behaviour

Action planning to create a positive and inclusive working environment

  • Participants assess and reflect on how far their behaviour supports diversity in the workplace and consider the next steps for action.

A testimonial for our Equality, Diversity & Inclusion training:

“Thank you for an excellent, well-constructed and focussed training session yesterday. I again learned a lot. Most importantly, it looks like you have started to help the managers develop a common view and approach to EDI and got this on their agenda.”

London Care Home CEO

Delegate Comments for the Equality, Diversity & Inclusion course:


“I now have a better understanding of the term ‘diversity’ and how to cater for individual needs.”
“Very in-depth course that was made interesting and engaging.”
“I feel more confident that I would deal with a situation effectively and efficiently.”
"We covered many aspects of diversity and were given a great understanding of each aspect."

"The Trainer was a positive role model - they have walked the walk. Very informative, well delivered and engaging."

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Equality, Diversity & Inclusion Consultancy

For those employers looking to create a diverse and inclusive workplace which complies with current equality legislation, we can offer a range of consultancy services. These include diagnostic analysis, strategy and policy development, action planning, project evaluation and stakeholder engagement & partnership working.

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Find out more


Please get in touch with us if you have any questions.
We are always happy to talk about our courses and help you to work out the best match for your requirements.


"The quality of the training has been fantastic and our employees are really engaging with the trainer and getting something out of it. Also In Equilibrium makes the whole process very easy to arrange."

— Employee Engagement & Wellbeing Officer, Sophie Holland

"We wanted to provide a course that taught useful and practical coping strategies that our members could put into place straight away. In Equilibrium’s experience showed us that they could provide this, and they tailored the course perfectly."

— The Association of Electoral Administrators

"In-Equilibrium recently presented Mental Health Awareness to Managers in all of our area offices. The training was really well received and all of the trainers were praised for their in-depth knowledge and understanding."


— Roger Bullivant Limited

"The training was very well received by staff who now all intend to implement the session’s practical tips and techniques into their existing roles. A large proportion of the staff rated the facilitator and their delivery as excellent and their only recommendation was for a further and longer session!"

— Leeds City College

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