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Mental Health Awareness Training for Managers

Coloured Cogs in the shape of a Brain - Mental Health Awareness

1 Day Course

This course helps managers understand the different behaviours associated with mental health conditions within the workplace, as well as ways of managing and containing those behaviours


This training course focuses on raising awareness and understanding of the most common mental health disorders. In addition to learning how to recognise signs and symptoms delegates gain advice on practical strategies to support individual members of their teams and others they work with. The course also raises awareness of the way stress impacts on mental health and employer requirements under the Equality Act 2010 to enable managers to understand their obligations.

The objectives of the course are:

  • To provide managers, supervisors and team leaders with the knowledge they require to more effectively manage someone with either a suspected or diagnosed mental health condition
  • How to help the remainder of their team cope when one member is displaying some of the challenging behaviours associated with the most common health conditions.


Training is delivered in a relaxed and flexible manner with plenty of opportunity for questions and discussion. Practical exercises will be used to illustrate the challenges those with a mental health condition regularly face in the workplace.

  • Course Duration: 1-day course
  • Course Capacity: 12 delegates max (for optimum benefit)
  • Availability: All our courses are delivered in-house throughout the UK and Europe
  • Customisation: The content can be tailored to meet an organisation’s individual requirements

For more information including prices, please complete this form.

Who Is It For?

This course would benefit all those working in a team environment with responsibility for others, as well as anyone whose role involves a requirement to be aware of the  Equality Act 2010 and it’s impact on employees with mental health issues.

Organisations can often lose the skills and experience of many capable employees who are managed incorrectly and feel they have no choice but to choose between a deterioration of mental health or leaving their employment. Employers have a duty of care to their employees and investment in the mental health of a workforce must be embedded in the core of the business.

The question many managers want the answer to when faced with challenging behaviour from someone with a confirmed or suspected mental health condition is, ‘Is it challenging behaviour or a mental health condition?’ Although there is no hard and fast rule, one of the ways to deal with this is to make managers aware that most mental health conditions are episodic and during the episodes behaviours may become disruptive and challenging.

Managers need to learn what ‘baseline behaviours’ are and how to recognise them in the people they work with.  As managers tend to know those they manage fairly well this is not difficult once they know what they are looking for.  This will help managers distinguish between behaviours associated with a mental health disorder when the individual concerned is having an episode and “normal” challenging and disruptive behaviour within the workplace.

Key Benefits

  • Understand the stigma that surrounds mental health in the workplace
  • Increase awareness of delegate’s own attitudes to mental health and illness
  • Improve understanding of the way stress impacts on mental health in the workplace
  • Recognise and understand some of the most common signs and symptoms of mental health conditions
  • Acquire the confidence to deal with clients or colleagues who may be experiencing mental health problems
  • Apply a range of techniques to manage someone with a mental health condition
  • Understand their legal requirements within the Equality Act 2010

For more information including prices, please complete this form.

Course Content

Raising Awareness of Stress and Mental Health Conditions

  • What is Pressure? What is Stress?
  • The effect stress has on the brain and the body (stress response)
  • Signs and symptoms of acute, chronic stress and burnout

Types of Mental Health Illnesses and Conditions

The following conditions are discussed:

  • Depression
  • Major depressive episode
  • Generalised anxiety disorders
  • Psychosis (Schizophrenia)
  • Bi-polar affective disorder
  • Asperger syndrome

 Delegates will focus on:

  • An overview of the specific condition
  • Common signs and symptoms
  • Causes; possible interventions/medication
  • Helpful hints for managers when supporting a person with the condition (case studies, scenarios)
  • Managing mental health emergencies

Mental Health and the Law
This section covers the main areas of legislation and the impact on businesses, including the implications of the Equality Act 2010 and the duty to make reasonable adjustments in the workplace.

Key skills and techniques for managers managing mental health related issues
Practical solutions managers can implement and advice on how to manage conversations with people suffering from a mental health condition

Using the CUSP™ Framework to help managers manage suspected or diagnosed mental health conditions

Personal Action Planning

Optional Follow-up emails
To help embed the knowledge learned on the day we can provide delegates with follow-up emails revisiting the areas covered on the training course and signposting where to find further information and resources.  The final email can include a brief questionnaire to evaluate the effectiveness of the training course.

Contact us about this course

Discuss aspects of this course with us

Discuss aspects of this course with us

If you would like to discuss any aspect of our Mental Health Awareness Training for Managers course, please call us on 0131 476 5027 or drop an email to – [email protected]

Contact us about this course

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What people say about In Equilibrium

Delegate Comments: MHA Manager Training

“The trainer explained everything perfectly and reiterated constantly and consistently.” “The trainer kept it interesting throughout and gave good examples.” “The course was extremely well delivered.” “It’s now easier to spot mental illness and understand how to deal with it.”

Stovax Heating Group

“The day was delivered with complete professionalism.”

Delegate Comments: MHA Managers Training

“I feel that I now have a deeper understanding of issues which previously I only knew the names of.” “Clarified so much I have taken for granted. Helped to identify signs and symptoms.” “It gave me knowledge which will help me in a number of ways:- personally, family and at work.”

Hints & Tips

Hints & Tips

We have a wide range of handy hints and tips for managing stress, developing resilience.

Resources for Managers

Resources for Managers

A selection of resources designed with the role of the manager in mind.

Customer Comments

Customer Comments

See our customers' comments after attending our training courses.

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