It is not possible to make progress without experiencing occasional setbacks and disappointments; however, it is how managers react and respond to problems that will determine the success or failure of the organisation.
Resilience is the ability to maintain your normal level of performance, or improve on it, during times of change and adversity. The key to this training course is the understanding that the positive attitudes and behaviours which generate resilience can be developed.
The course content will be adapted to incorporate the organisation’s development priorities. The theme of the day involves introducing areas of personal resilience and how they can be improved. During this process, facilitated discussion will be used to link individual resilience to both team and organisational resilience so that managers can prepare practical action plans at the end of the course.
The course is highly interactive and contains a variety of practical exercises. Delegates receive a comprehensive workbook and access to online resources which can be used post-training to improve one or more resilience skills.