online workplace mental health first aid course

In-House Training Courses > Online MHFA Workplace Mental Health First Aid Course

Mental Health First Aid (MHFA) is an internationally recognised training course designed to teach people how to spot the signs and symptoms of mental ill-health and provide help on a first aid basis.

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Course Context

In the same way, as we learn physical first aid, mental health first aid teaches you how to recognise those crucial early warning signs of mental ill-health. Everyone on an Adult MHFA course is taught a set of skills which enables them to reach out and support someone experiencing mental health issues. Each MHFA course is delivered by a quality assured instructor, who has attended the seven-day instructor training programme accredited by the Royal Society for Public Health.

This new online version of the MHFA 2-day course covers the same content as the ‘face-to-face’ course and has been piloted by MHFA England to ensure that it delivers the same key learning objectives. The online format provides organisations with an accessible and flexible training option where ‘face-to-face’ in-house training is not possible due to social distancing.

The course format is a blend of individual learning and live sessions delivered by an In Equilibrium MHFA Trainer. Delegates access an ‘online learning hub’ for both their individual learning activities and the live training sessions. Upon completion of the course, delegates will be certified as MHFA England First Aiders and will receive an e-certificate.

Duration: Approximately 15 hours. Delegates will complete individual learning modules in advance of each of the 4 live sessions. The timescales can be agreed to suit your requirements; however, based on the feedback from the pilot courses, we recommend that the training is delivered in 4 days, over a 2 week period.

Capacity: 10 delegates max

Availability: This course can be delivered online or as a 'face-to-face' in-house course, depending on social distancing requirements. Please click here for details of the 'face-to-face' in-house training course.

Who Is It For?

This training is suitable for anyone in the workplace. Enlightened employers are now highlighting both physical and mental health first aiders in the same way.

Key Benefits

The MHFA course will:

  • Give a deeper understanding of the issues that impact on and relate to people’s mental health
  • Teach practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards appropriate support
  • Enhance interpersonal skills, such as non-judgemental listening
  • Provide knowledge to help someone recover their health by guiding them to appropriate support

Independent research and evaluation shows that taking part in an MHFA course:

  • Raises awareness and mental health literacy
  • Reduces stigma around mental-ill health and increases confidence to signpost people towards appropriate support
  • Boosts knowledge and confidence in dealing with mental health issues
  • Encourages people to start a conversation with a person who may be experiencing a mental health issue
  • Promotes early intervention which enables recovery

MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Mental Health First Aider.

Course Content

MHFA instructors deliver training in four manageable chunks, each with a focus on how to apply Mental Health First Aid Skills:

Session 1

Mental Health First Aid; impact of mental health issues; stigma and discrimination; depression.

Session 2

Depression and suicidal crisis; alcohol, drugs and mental health; non-judgemental listening skills; self-care.

Session 3

Anxiety; personality disorders; eating disorders; self-harm; crisis first aid after a traumatic event.

Session 4

Psychosis; schizophrenia; bipolar disorder; recovery and building resources;action planning for using MHFA.

Delegates will receive a hard copy of the manual and workbook in advance of the course, along with login details for the MHFA England Online Learning Hub. The hub is an integrated learning platform to enable delegates to complete their learning modules and access the instructor-led live sessions. The Online Learning Hub is safe and secure, GDPR-compliant, cloud-based and browser based (rather than App-based).

In addition to delivering the live sessions, the Trainer will monitor the delegates’ individual learning progress on the hub, as modules are required to be completed in advance of the trainer-led sessions.

The live sessions, or ‘virtual classrooms’ are interactive and allow opportunities for group and private chat; breakout room activities; interactive whiteboard and sharing content. The many tools and features in the hub enable the Trainer to encourage participation from the delegates and the interactive exercises keep the group engaged. The Trainer will create a safe learning environment for the delegates and will provide guidance, support and clear signposting.

Workplace Mental Health Aware Half-day training

Workplace Mental Health Aware is a 4-hour introductory mental health awareness course. Some organisations will encourage all employees to attend this training, with some participants progressing to the Workplace MHFA 2-day course, or 15-hour online course, which qualifies them as Mental Health First Aiders.

Click here for details of the Workplace Mental Health Aware Half-day training course

Click here for details of the Workplace Mental Health Aware Half-day online training course

Testimonials for the Online MHFA Workplace Mental Health First Aid Course


“Well thought out and organised course spread over a few days. Good variety of tools (videos, workbooks, reading, discussions) as well as tuition from the Trainer."

"An excellent course, delivered in a very professional and understanding manner."

"Very informative and great tools provided to support through situations. Delivery of the course was executed very well."

Related Training Courses

Mental Health Awareness Training for Managers

Managers play a key role in supporting their team members’ physical and mental health. On this course delegates will explore factors affecting mental health and signs that someone is struggling. Sharing best practice, delegates will consider practical actions they can take to support their teams and encourage wellness and recovery in the workplace.

Read more

Workplace MHFA Champions

Completion of this 1-day mental health awareness and skills course qualifies participants as adult MHFA Champions. The session is built around a mental health first aid action plan and includes a mix of presentations, group discussions and workshop activities.

Read more

Mental Health Awareness: Training for all Employees

As basic training for all in mental health awareness is considered good practice, this 1-day course is suitable for anyone working in a team environment. Focusing on the most common mental health problems, the training includes recognising signs and symptoms and advice on practical strategies to support others.

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Find out more


Please get in touch with us if you have any questions. 

We are always happy to talk about our courses and help you to work out the best match for your requirements.


"The quality of the training has been fantastic and our employees are really engaging with the trainer and getting something out of it. Also In Equilibrium makes the whole process very easy to arrange."

— Employee Engagement & Wellbeing Officer, Sophie Holland

"We wanted to provide a course that taught useful and practical coping strategies that our members could put into place straight away. In Equilibrium’s experience showed us that they could provide this, and they tailored the course perfectly."

— The Association of Electoral Administrators

"In-Equilibrium recently presented Mental Health Awareness to Managers in all of our area offices. The training was really well received and all of the trainers were praised for their in-depth knowledge and understanding."


— Roger Bullivant Limited

"The training was very well received by staff who now all intend to implement the session’s practical tips and techniques into their existing roles. A large proportion of the staff rated the facilitator and their delivery as excellent and their only recommendation was for a further and longer session!"

— Leeds City College

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