Category Archives: Managing Conflict

The pages in this section relate to Managing Conflict at Work. For details about training in this area please contact us.

Dealing with a difficult employee

Jan Lawrence,

Dealing with a difficult employee
If you are in some kind of difficulty with a certain person or situation, then this exercise can help you have some insight into the perspective or point of view of that other person.

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Difficult Conversations

Jan Lawrence,

This article includes a formula which can be a useful guide in times when you need to have difficult conversations or deal with challenging behaviours.

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Is conflict resolution relevant to me?

Jan Lawrence,

Yes, if you are experiencing a work situation that isnt flourishing. Also remember that conflict is happening in ourselves when we are not flourishing. And key to this are the judgements and evaluations we form about ourselves and others….

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Andy Mason – Conflict Resolution

Jan Lawrence,

“Apologies for not getting back to you earlier, this mobile works 3kms into the ancient city of Petrah in Jordan but not that well in Hove!”  Andy Mason has just completed a four-month-in twelve project in Lebanon, Syria and Jordan.  …

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Cultivating Effective Work Relationships

Jan Lawrence,

Article by Angela Brown

When it comes to cultivating effective working relationships winning teams measure their success by looking at the overall health of their team’s relationships.

This article outlines why and how you can develop a healthy working relationship with colleagues.

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Hints & Tips

We have a wide range of handy hints and tips for managing stress, developing resilience.

Resources for Managers

A selection of resources designed with the role of the manager in mind.

Customer Comments

See our customers' comments after attending our training courses.

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