Course expectations and learning outcomes: Stress Management Training for Managers

Expectations and learning outcomes: Stress Management training for Managers feedback comments

What will you do differently as a result of this workshop? In the words of the delegates …

As budget and time constraints are major considerations for our customers, we understand the requirement of meeting the expectations of delegates in our training courses. Whether our customers are considering an in-house training course or attending a public course, we understand that the benefits of the training to the business need to be justified.

With this in mind, we thought it would be useful for you to see quotes from delegates who have attended our courses, which identify their reasons for attending the training and then what they plan to do differently as a result of learning new skills. This feedback was gathered from online evaluations, allowing the delegates time to consider the effectiveness of the training.

This first article relates to our Stress Management Training for Managers, 1 day training course

Key messages from delegates’ comments:

Delegates wanted to attend this training course to help them learn strategies and understand their responsibilities, in order to support their team members who may be at risk of stress in the workplace.

It is clear from the comments that as a direct result of the training, delegates will now take a more proactive approach to stress management. The feedback indicates that the delegates have understood the important role they play in preventing stress in the workplace and that they intend to use the specific tools and frameworks, which were introduced during the training course, to support their team members.

Course description:

This highly interactive training course for Managers and Team Leaders focuses on stress awareness, proactive stress management, HSE management standards and action planning. Delegates learn the fundamentals of stress risk assessment using case studies and they are provided with practical, tried and tested frameworks to prevent and manage stress more effectively.

Why did you want to attend this workshop?

• Information to assist in managing stress in the workplace and to be able to assist other managers. Further information on completing the stress risk assessment.
• As a manager I wanted to make sure I knew as much as I should about supporting staff but also how to advise them about supporting themselves.
• To learn how to recognise stress in others.
• To understand how to support my team better, learn new strategies & understand legal framework.
• I do not directly manage staff but advise managers on managing absence. I attended the course to learn about managing stress so that I would be better placed to provide appropriate advice.
• To find out how to manage and help people who are struggling with constant pressures.
• To raise my personal awareness of preventing stress in the workplace and take more proactive approach.
• To ensure I could support my staff team appropriately, and increase my knowledge of good practice.
• To find out what is expected of me in terms of managing stress in my team.
• I often advise managers who have staff who are stressed so I wanted extra strategies to help advise.
• To help identify any potential stress in team members early to assist with intervention before problems arise.
• To have a knowledge of the course so that that Line Managers are made aware of the course during 1-2-1 Line Managers Induction.
• Very stressful time for everybody with restructuring and new people.
• I felt that this would be good preparation for me for when I gain a promoted managerial post

What will you do differently as a result of this workshop?

• Use my knowledge regarding the risk assessment process when dealing with employees suffering with stress at work.
• Find time to manage my own pressure levels; separate stress from pressure; set checks and balances in place for staff.
• Look at the individual more openly and understand what is wrong and to see what help you can give and look at the different signs of stress management.
• Promote risk assessments and provide better advice on rehabilitation of staff returning after a period of stress related absence. Also gained useful information on diet and breathing techniques which I will use to improve my own wellbeing.
• Ensure I am a good role model and use the CUSP™ framework to see how I can help support staff who are showing signs of being stressed.
• Discuss stress management at team meetings and look at stressors and solutions with staff and use tools provided.
• Use the frameworks provided to identify and document the processes.
• Be on the lookout for stress signs in my team and be more aware of workload, clarity issues.  Be aware at team meetings and offer to discuss issues at 1-2-1s.
• Be more proactive and think about how my actions can impact on my team and can influence the pressure they experience.
• Utilise the work pressure profiling tool which I was unaware of and raise the issue of job pressures more regularly at team meetings.
• I will use the questionnaires that are available to discuss issues with my staff.
• Information will be incorporated in to future H&S courses.
• Look at stressors and solutions with staff and use tools provided.
• Introduce various initiatives; risk assessments; ongoing personal pressure profiles at 1-1’s

View our full list of training courses here