A brief article outlining the differences between covert and overt bullying. Continue Reading Covert v Overt Bullying Examples
A Sales Director had requested coaching to help him build better relationships, deal with conflict, and develop his team to improve service and increase sales. Having agreed clear outcomes for the coaching, we explored his values, skills and strengths. We… Continue Reading Case Study : Coaching for Building Positive Relationships and Developing People
Have you ever been in the position of having to speak up about something at work but been very worried about the consequences of doing so? I’m sure everyone has. We often take what seems the easy way out and don’t speak up at all. So the bad practice, or worse, bad behaviour continues.
1. Treat the other person with respect
2. Listen until you feel where the other person shoe pinches
3. As approppriate, say what you think, need and feel. Continue Reading Three basic principles for resolving conflict
